Case Study: Financial Services

One of the largest mutual fund companies in the world is currently using LinguaSys technology to translate its stock options application for private customers, on the fly. LinguaSys is translating those web pages into Thai, Malay, Vietnamese, Russian and Brazilian Portuguese. Employees of client companies were working all over the world and they wanted to be able to check their stock options in their own language. But this Fortune 500 Financial Services Firm’s web site was in English.

They hired LinguaSys to build an English to Thai translation engine and customize it for their stock options web site. The customization element was extremely important, since phrases like “strike price” have a very specific meaning in the world of options. Taking advantage of its ability to accelerate the creation of new languages over the “old” way of doing things, LinguaSys developed a Thai language model for the Carabao engine in just 90 days and had a proof of concept up and running in 120 days. The client then fully integrated LinguaSys’ technology into their web publishing process using LinguaSys’ web services interface.

“On the fly” translation of the client’s stock option web site in Thai went live over a year and a half ago, and was quickly followed up by an order for five more languages. To date, there have been NO translation quality complaints from users.